ServiceEng

YOU HAVE QUESTIONS – WE HAVE THE ANSWERS!

CUSTOMER CENTER  

YOU HAVE QUESTIONS ABOUT OUR PRODUCT?
WE HAVE THE ANSWERS!
enbreeze wind turbines stand for reliability and efficiency. To also ensure the competitiveness and productivity of our customers over the long term, we offer worldwide technical service for our wind turbines. Currently we have a distribution and service branch office at our production site in Berlin.

Monday–Friday 8 AM to 5 PM

Service hotline   +49 30 98612711
E-Mail   info@enbreeze.com
OUR SERVICES:

- Commissioning and service worldwide
- Comprehensive training of the technical staff
- Preventive maintenance
- Modifications or extensions of your wind turbines
- Process optimization
- Spare parts service

CONTACT FORM

TECHNICAL CUSTOMER TRAINING FOR COMMISSIONING 

Consistent quality awareness and continuous improvement and optimization of our products are also among our services, along with a comprehensive and professional training program for our customers.

As part of our global customer services, we offer technical training in German and English so that our international customers also benefit from our services, allowing them to improve their competitiveness and productivity over the long term.

In addition to experienced training staff, our customers expect competent instruction that is structured and tailored to their needs with practical exercises and results-oriented lessons.

For training at our premises or in one of our service branches, there are seminar and training rooms with training tableaus specially designed by us for these purposes. What is useful for dealing efficiently with our machines is clearly explained and underscored in a productive and lasting manner in practical exercises.

Optionally, all training can take place directly at the customer’s premises.

TECHNICAL DISTRIBUTION TRAINING

The enbreeze distribution training in Berlin teaches core skills in the distribution of our wind turbines. The aim is to showcase the individual strengths and unique features of our products to our distribution partners. The coherence between the technical knowledge of our wind turbines and the compelling, personal involvement in distribution creates credibility beyond the high wind turbine quality and thus trust on the part of the customer.

Concepts for training and workshops are developed in close cooperation with our distribution partners and are geared toward your situation, your goals and expectations, and the knowledge of the participants. The participants work largely on their own client projects. In the training, they develop their own implementation plan so that the training objectives are achieved in a lasting manner.

TOPIC SELECTION

- Wind turbine technology, from the inverter to the nacelle and rotor blade
- Project planning, from the construction permit process to grid infeed
- Erection, from the construction of the foundation to the tower
- Cost-effectiveness calculation, own consumption or grid infeed
- Wind turbines of competitors in the German and international market
- German planning law and wind power, approval procedures
- Preparing customer meetings, presentations, and negotiations
- Carrying on personality-oriented discussions and negotiations
- Identifying new customers – creating the ideal customer profile
- Expanding networks and referral marketing
- Looking after customers in a resource- and yield-oriented manner
- Planning distribution and controlling it with key figures
- From feature to individual customer benefits
- Bringing customer discussions successfully to a conclusion
- Creating offers and closing the deal

REPOWERING 

AN INVESTMENT IN THE FUTURE -
WE FIND THE OPTIMUM WIND TURBINE FOR EVERY LOCATION
In the first development phase (1991 to the mid-/late 1990s), wind turbines were built mostly as single units with very low output by individuals or private persons affiliated in small groups. If these existing wind turbine classes are to be replaced, repowering with wind turbines of a similar performance class is an investment in the future.

It’s not just about replacing “bad,” old, or defective wind turbines through better ones, but finding the optimum wind turbine for each location, one that corresponds to the current state of the art. Repowering with larger wind turbines at the same site usually cannot be approved under planning law.

For this reason, renewal of the nacelle on an existing tower is a very sensible investment in the future for the operators of wind turbines of older design and lower power classes. Planning processes and approvals can be eliminated or minimized. Downtime can be prevented. Talk to us and and obtain advice without obligation. Request a site visit from us without obligation.

CHECKING THE SITE 

WE PROVIDE YOU WITH A DEFINED SITE ANALYSIS AND COST EFFECTIVENESS CALCULATION
We query the wind potential in your region on short notice in order to determine the expected cost effectiveness. For this we use well-known wind data or estimate this conservatively on the basis of comparative values, such as www.dwd.de/windkarten.

Are you a farmer, business owner, or private person and can imagine that in the future one or more wind turbines could produce energy on your land? At enbreeze, initial conversations are free and without obligation. Just get in touch with us.

We will check your location along with you on site. We assess realistically and without false promises and involve our customers in the process. We analyze planning law conditions, geological features, possible own consumption, and the connection to the infeed point (if stand-alone supply is not desired). Using precise wind measurements results in a concrete site analysis that shows all expected project costs.

Challenge us!
DOWNLOADS – FOR FURTHER INFORMATION

DOWNLOADS 

CLICK THE FOLLOWING LINKS TO OBTAIN FURTHER INFORMATION ABOUT THE TOPIC OF WIND ENERGY
- enbreeze 10 kW flyer

- Description of the 10 kW enbreeze wind turbine

- General conditions of purchase

- General QLV for parts to be produced

- Photo Book

DISTRIBUTION 

OUR DISTRIBUTION MODEL AT A GLANCE - WE SUPPORT YOU IN ALL PROJECT PHASES
enbreeze wind turbines can be ordered through our trained distribution network or directly from enbreeze GmbH in Berlin. You make the decision regarding the necessary commitment in planning and erection at the site of the wind turbine(s). Please note the need for expertise in the areas of construction permission, foundation construction, electrical and electronic connections, and the installation of the tower and nacelle.

enbreeze GmbH has extensive installation instructions. The advantages of a direct order from one of our distribution partners can be realized due to contacts with the local administration and profound product knowledge as well as through qualified training.

Our distribution partners can manage a quick and smooth installation of the system, turnkey on request. They know the possibly extensive approval process in your region and secure for you a wind turbine guarantee for a period of 5 years after commissioning through an extended warranty on the basis of a service contract. In any case, the committed enbreeze team will support you in all project phases.

You want to distribute our wind turbines and become a distribution partner?

If you would like to benefit from the partnership with enbreeze GmbH, you have come to the right place. Complete and return to us the contact form with the topic “Become a distribution partner” today. We will contact you immediately.
 
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